25 esq 44
Ciudad de la Habana
(Replace the (A) with an @ - We're trying to avoid too much propaganda/spam)
If you have a tour booked with us, you should contact the YOC rep assigned to you in advance. He or she is your 24/7 contact with us. The mobile number to your rep is on the general info document you received when booking.
If contacting us from abroad, e-mail is a lot easier than counting on getting a semi-decent phone connection without 10 second delays to us in Cuba. We recommend mailing, not trying to call.
Note on December/January: We receive dozens of inquiries daily for transfers and hotel/casa bookings for December and January. What you saw on various hotel booking websites is true: There are basically no rooms in most of Havana all of December 2016 and January is looking tough. Due to this and due to an extreme workload for the time being we cannot offer single services like hotel and casa bookings or transfers for December 2016 and January 2017. This limitation is only for single services, not for people booking tours with us. The few rooms, guides and drivers we have left are reserved for people booking their entire tour with us. While you are always welcome to write us, we cannot be of assistance finding you a room or casa in Havana for this period, nor for airport- and Varadero transfers booked as independent services.
U.S clients notice: Before mailing us to ask about flight booking and embargo specific questions such as the legality of traveling to Cuba and the ways of doing so, please read the two links top right of this page: U.S Cuba travel and the Cuba FAQs - the answers to 99 out of 100 questions we receive from Americans are on those two pages.
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